Full Booking Terms and Conditions

BOOKING CONDITIONS

Included in the Bed and Breakfast rate:

  • 15% VAT
  • Breakfast each morning in the dining room from 08:00 - 10:00 (No Halaal Catering)
  • 10% Discount Voucher from Holden Manz Wine Estate to be used during your stay only.
  • Use of the seasonal swimming pool in summer October to April.
  • Free parking at the guesthouse.
  • Full use of the bar in the lounge area (Paid Bar)
  • Small minibar menu for each room (1st-night Complimentary)
    • 1x Sparkling Wine / 2x Beers / 2x Soft Drinks / 2x Waters (October - April)
    • 1x Bottle of Red Wine and 2 Waters (May to September)
  • Snacks and Snack Platters during the day and evening are bookable till 17:00 (Additional Cost)
  • Reception will be open till 19:00 in Summer and 18:00 in Winter.

House Rules

  • Check-in is from 14:00 – 19:00 in summer and 14:00 - 18:00 in winter each day.
  • Check-out on the day of departure is at 11:00

Late check-outs will be charged as follows:
11:00 – 13:00 – 20% daily rate
11:00 – 15:00 – 50% of the daily rate
After 15:00 – A full night’s stay

  • After 19:00 (Summer) and 18:00 (Winter) the Main House is closed, but the manager is on call.
  • Security on the premises is with CCTV Cameras monitored 24/7
  • No pets are allowed, and the guest's houses are non-smoking.
  • Rates and conditions are subject to change without notice.
  • Rates may differ during high peak times like festivals and long weekends.
  • Any other terms and conditions which apply to bookings.
  • Les Chambres is an adults-only guesthouse, no children under the age of 16 will be allowed at the guesthouse. All bookings with children younger than 16 with be cancelled unless confirmed and arranged with management.

Cancellation policy – If you booked a certain rate, please note the different cancellation policies associated with the rate.

21-Day Cancellation (Rate Booked)

1.       “No Shows” will be charged a 100% fee for the entire stay

2.       Cancellations 0 – 21 days before arrival will be charged a 100% cancellation fee for the entire stay

3.       Cancellations 22 – 31 days or more before arrival may cancel the stay, all refunds will have a 5% handling and administration fee.

Non-Refundable (Rate Booked)

1.      “No Shows” or cancellations will be charged a 100% fee for the entire stay