Full Booking Terms and Conditions

BOOKING CONDITIONS

Included in the rate: (01 October 2021 – 30 September 2022)

  • 15% VAT
  • Breakfast each morning in the dining room
  • 10% Discount Voucher from Holden Manz Wine Estate to be use during your stay only.
  • Use of the swimming pool and garden.
  • Free parking at the guesthouse

Included in the rate: (01 October 2022 – 15 January 2024)

  • 15% VAT
  • Breakfast each morning in the dining room
  • 10% Discount Voucher from Holden Manz Wine Estate to be use during your stay only.
  • Use of the swimming pool and garden.
  • Free parking at the guesthouse

New additions to be added to the Guesthouse (01 October 2022 – 15 January 2024)

  • Full use over the bar in the lounge area (Paid Bar)
  • Small minibar menu for each room (1st night Complimentary)
  • 1x House Wine
  • 2x Beers
  • 2x Soft Drinks
  • 2x Waters
  • High Tea to be served at the guesthouse (Additional cost and confirmation before arrival)
  • Snack and Snack Platters during the day and evening (Additional Cost)
  • Reception will be open till 22:00

House Rules (01 October 2021 – 30 September 2022)

  • Check in is from 14:00 – 19:00 each day
  • Check out on day of departure is at 11:00
  • Late check outs will be charge as follows:
    11:00 – 13:00 – 20% daily rate
    11:00 – 15:00 – 50% of daily rate
    After 15:00 – Full night’s stay
    After 19:00 the Manor House is closed, but manager is on call.
  • Security on the premises is with CCTV Camera’s monitored 24/7
  • No pets allowed, and the guests houses is non-smoking.
  • Rates and conditions are subject to change without notice.
  • Rates may differ on high peak times like festivals and long weekends.
  • Any other terms and conditions which apply to bookings.

House Rules (01 October 2022 – 15 January 2024)

  • Check in is from 14:00 – 22:00 each day
  • Check out on day of departure is at 11:00
  • Late check outs will be charge as follows:
    11:00 – 13:00 – 20% daily rate
    11:00 – 15:00 – 50% of daily rate
    After 15:00 – Full night’s stay
    After 22:00 the Manor House is closed, but manager is on call.
  • Security on the premises is with CCTV Camera’s monitored 24/7
  • No pets allowed, and the guests houses is non-smoking.
  • Rates and conditions are subject to change without notice.
  • Rates may differ on high peak times like festivals and long weekends.
  • Any other terms and conditions which apply to bookings.

Cancellation policy – if you booked a certain rate, please note the different cancellation policy associated with the rate.

14 Day Cancellation (Rate Booked)

1.       “No Shows” will be charge at 100% fee of the entire stay

2.       Cancellations 0 – 14 days prior to arrival will be charged a 100% cancellation fee of entire stay

3.       Cancellations 15 – 31 days or more prior to arrival may cancel free of charge

Refunds - All refunds will have a 5% handling and administration fee

Non Refundable (Rate Booked)

1.       “No Shows” or cancellation will be charge at 100% fee of the entire stay

1 Day Cancellation (Rate Booked)

1.       “No Shows” will be charge at 100% fee of the entire stay

2.       Cancellations 0 – 01 days prior to arrival will be charged a 100% cancellation fee of entire stay

3.       Cancellations 02 – 31 days or more prior to arrival may cancel free of charge

Refunds - All refunds will have a 5% handling and administration fee